SupportTicket | iland-sdk

SupportTicket.

Hierarchy

SupportTicket

Index

Constructors

constructor

Accessors

Methods

Constructors

constructor

new SupportTicket(_json: SupportTicketJson): SupportTicket

- Defined in model/company/support-ticket/support-ticket.ts:17
Parameters
- _json: SupportTicketJson
Returns SupportTicket

Accessors

categoryId

categoryId:

Get support ticket category ID

categoryName

categoryName:

Get support ticket category name

ccEmailAddresses

ccEmailAddresses:

Get support ticket cc email addresses

ccEmailsEnabled

ccEmailsEnabled:

Whether or not support ticket has CC emails field enabled.

companyId

companyId:

Get support ticket crm

creationDate

creationDate:

Get support ticket creation date

creatorFullName

creatorFullName:

Get support ticket creator full name

creatorUserName

creatorUserName:

Get support ticket creator username

id

id:

Get support ticket ID.

json

json:

Get support ticket JSON object

regardingId

regardingId:

Get support ticket regarding ID

regardingName

regardingName:

Get support ticket regarding name

serviceId

serviceId:

Get support ticket service ID

serviceName

serviceName:

Get support ticket service name

severity

severity:

Get support ticket severity

status

status:

Get support ticket status

summary

summary:

Get support ticket summary

Methods

addTicketAttachment

addTicketAttachment(companyId: string, attachment: SupportTicketAttachmentCreateRequest): Promise<SupportTicketAttachment>

- Defined in model/company/support-ticket/support-ticket.ts:235
Add ticket attachment.

Parameters
- companyId: string
- attachment: SupportTicketAttachmentCreateRequest
Returns Promise<SupportTicketAttachment>

addTicketComment

addTicketComment(companyId: string, newComment: SupportTicketCommentCreateRequest): Promise<SupportTicketComment>

- Defined in model/company/support-ticket/support-ticket.ts:219
Add ticket comment.

Parameters
- companyId: string
- newComment: SupportTicketCommentCreateRequest
Returns Promise<SupportTicketComment>

getAttachment

getAttachment(attachmentId: number): Promise<SupportTicketAttachment>

- Defined in model/company/support-ticket/support-ticket.ts:182
Get ticket attachment.

Parameters
- attachmentId: number
Returns Promise<SupportTicketAttachment>

getAttachments

getAttachments(): Promise<Array<SupportTicketAttachment>>

- Defined in model/company/support-ticket/support-ticket.ts:170
Get all ticket attachments.

Returns Promise<Array<SupportTicketAttachment>>

getComments

getComments(): Promise<Array<SupportTicketComment>>

- Defined in model/company/support-ticket/support-ticket.ts:206
Get ticket comments.

Returns Promise<Array<SupportTicketComment>>

isAttachmentDownloadable

isAttachmentDownloadable(attachmentId: number): Promise<boolean>

- Defined in model/company/support-ticket/support-ticket.ts:194
Whether or not the attachment is downloadable

Parameters
- attachmentId: number
Returns Promise<boolean>

toString

toString(): string

- Defined in model/company/support-ticket/support-ticket.ts:154
Get support ticket JSON string

Returns string

Generated using TypeDoc

Hierarchy

Index

Constructors

Accessors

Methods

Constructors

constructor

Parameters

_json: SupportTicketJson

Returns SupportTicket

Accessors

categoryId

categoryName

ccEmailAddresses

ccEmailsEnabled

companyId

creationDate

creatorFullName

creatorUserName

id

json

regardingId

regardingName

serviceId

serviceName

severity

status

summary

Methods

addTicketAttachment

Parameters

companyId: string

attachment: SupportTicketAttachmentCreateRequest

Returns Promise<SupportTicketAttachment>

addTicketComment

Parameters

companyId: string

newComment: SupportTicketCommentCreateRequest

Returns Promise<SupportTicketComment>

getAttachment

Parameters

attachmentId: number

Returns Promise<SupportTicketAttachment>

getAttachments

Returns Promise<Array<SupportTicketAttachment>>

getComments

Returns Promise<Array<SupportTicketComment>>

isAttachmentDownloadable

Parameters

attachmentId: number

Returns Promise<boolean>

toString

Returns string